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Quality Providers
Front Office Management
Improve your patient experience with simplified front office management. UniMed organizes your front office process to enhance collections and appointment scheduling while offering a quality healthcare experience to your patients.
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Patient Management
Chronic Care Management
Remote Patient Monitoring
Professional Staffing
Enhancing Patient Experience & Streamlining Practice Operations
In any healthcare practice, the front office plays a vital role in shaping the patient experience. A well-managed front desk ensures patients feel welcomed, informed, and confident in your services from the very first interaction. At UniMed RCM, we provide comprehensive front office administrative support designed to improve efficiency, communication, and overall practice performance.
Our trained front office specialists handle essential administrative tasks with precision, helping patients navigate appointments, documentation, and insurance processes with ease. By managing these critical functions, we create a smooth and professional experience for both patients and healthcare providers.
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Medical Office Management Services
UniMed Medical Office Management Services uses AI-based clinical solutions to make the entire front office management process precise. Our professional staff enables medical clinics to promote a patient-friendly environment for a better healthcare experience.
Patient Scheduling and Confirmation
Our front office staff create patient appointments, send reminders, and perform confirmation calls to make the scheduling seamless for patients and clinics.
Eligibility and Authorization
Proactively perform patient eligibility and get the pre-authorization from insurances for healthcare services, leading practice to reduce denial ratio and increase reimbursement.
Referral Management
Manage patient referral process with UniMed. Our team reaches out to a qualified medical specialist, arranges an appointment, and transmits the medical notes via an electronic system.
Inbound and Outbound Calls
We are always ready to manage the practice calls. UniMed handles patient communication and routing calls to the right person for your patient to have an effortless experience.
Patient Payments Collection
Our team assists your patients in performing electronic transactions based on the doctor’s directive. This process assures prompt payments and collection.
Patient Query and Feedback Management
Quickly and easily handle patient queries and feedback With UniMed. We manage patient feedback to build and enhance your practice’s reputation and improve patient satisfaction.
Empowering Your First Point of Patient Contact
Your front office is the first interaction patients have with your practice—and it sets the tone for their entire experience. At UniMed RCM, we ensure your front desk operations are fully equipped, efficiently managed, and aligned with your practice goals to deliver a seamless patient journey.
We take the burden of day-to-day front office responsibilities off your staff by managing key administrative functions with accuracy and efficiency. From appointment scheduling to handling patient inquiries, our team ensures smooth workflows that allow your in-house staff to focus on delivering quality care.
Our front office specialists go beyond routine tasks. We actively manage patient communications, verify information, and resolve queries in a timely manner—ensuring a positive and stress-free experience for every patient who interacts with your practice.
UniMed RCM provides detailed reports and performance insights to help you understand your front office operations more clearly. These analytics enable you to make informed decisions, improve efficiency, and plan strategically for future growth.
What Clients Say About Us
Below, you will find feedback from some of our cherished clients. We are proud to have helped them reach their business goals, and we appreciate the kind words they have shared about our services.
Dr. Michael Anderson Internal Medicine (Texas, USA)
Dr. Robert Williams Cardiology (New York, USA)
Dr. David Thompson Orthopedics (Illinois, USA)
